SHIPPING & RETURNS
Returns & Refunds
Thanks for shopping with Park Gate Leisure
If you are not entirely satisfied with your purchase, we're here to help.
To arrange your return please use our contacts page for information on how to get in touch
No Quibble Returns
If for any reason you would like to return your products and they are still unused & with tags you can return your items within 30 calendar days for a full refund or exchange in store
To be eligible for a return, your item must be unused and in the same condition that you received it in its original packaging.
Proof of purchase must be supplied this can either be an email confirmation, receipt, or other proof of transaction
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We are unable to refund postage/shipping charges, If the goods are faulty, we will issue a refund of your postage when the case is resolved. Goods are your responsibility until they arrive with us.
If you have any further questions we are here to help. go to our contact page and get in touch if you have any problems or queries and we will do our best to help